Privacy Policy
1. Introduction
At Tradoxify, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase products from our online store. By accessing or using our services, you consent to the practices described in this policy. We encourage you to read this policy carefully to understand your rights and our responsibilities.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
Personal Information: Name, billing/shipping address, email address, phone number, and payment details when you make a purchase or create an account.
Technical Data: IP address, browser type, device identifiers, operating system, and browsing behavior.
Usage Information: Pages visited, time spent on the site, referring pages, and search queries.
Marketing Preferences: Your communication and subscription choices.
We do not intentionally collect data from individuals under the age of 18 without verifiable parental consent.
3. How We Use Your Information
We use the information collected to:
Process and fulfill orders, including shipping and payment processing.
Communicate with you regarding your orders, account, or customer service inquiries.
Send promotional materials, newsletters, and updates (only if you opt in).
Improve our website, products, and customer experience.
Comply with legal obligations and protect against fraud or security threats.
4. Sharing Your Information
We may share your data in the following situations:
Service Providers: With third-party partners who assist in payment processing, shipping, marketing, and website management.
Legal Compliance: When required by law, court order, or regulatory authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
Your information is never sold to third parties for profit.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and offer personalized content. You can control cookie preferences through your browser settings or our cookie consent banner.
6. International Data Transfers
As an Australia-based company, we comply with the Australian Privacy Principles (APPs) and recognize international data protection standards such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable. Information may be processed outside your country of residence with appropriate safeguards.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
Access to the personal data we hold about you.
Correction of inaccurate or incomplete data.
Deletion of your data where legally permissible.
Withdrawal of consent for marketing communications.
Objection to or restriction of certain data processing activities.
Data portability.
To exercise any of these rights, please contact us at contact@tradoxify.com.
8. Data Security
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure payment gateways, and access controls.
9. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Once no longer needed, your data will be securely deleted or anonymized.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page with the revised effective date. We encourage you to review the policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
TradoxifyLevel 7, 99 Elizabeth Street
Sydney, NSW 2000
Australia
Email: contact@tradoxify.com
Phone: +61 2 8073 9214
Last updated: 29.05.2025